Do you know what is the most indispensable thing that affects every aspect of relationship? It holds all your associations together. It defines you to others. True success is impossible without it.
Stephen M. Covey wrote:
“There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world-one thing which, if removed, will destroy the most powerful government, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love.
On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. Yet, it is the least understood, most neglected, and most underestimated possibility of our time.
That one thing is trust.”
So what is trust? Trust is confidence in an individual or organization. Trust is about people's feeling relying on you. Trust is the universal test of good character.
When you trust someone you can delegate and get things done quickly because you trust that person's honesty and abilities. But when there is distrust in one's integrity and moral character, suddenly trust is replaced with suspicion and anxiety.
Imagine someone you trust implicitly. It could be a spouse, a friend, or a business partner. How do you feel about this relationship? Do you communicate well with each other? Can things get done quickly?
Now picture someone you distrust. How does this relationship make you feel? Do you communicate well with each other? Do you enjoy this relationship, or is it complicated, cumbersome, and debilitating?
Unfortunately, trust is at an ebb in today's society. Very few percentage of people trust the government, the media, and big companies. Sadly, personal trust is waning too. The rise in divorce rate further us to look at contracts and commitments as something to negotiate. And it is to the point that in the end there is a lack of trust. We tend to gravitate away from individuals we don't have confidence or rely on because distrust is the very definition of bad relationship. And once we forfeit one's confidence, it is awfully hard to win back.
Trust is something that must be earned. In personal relationships, that means proving your credibility, being responsible, and constantly allowing yourself being relied upon over and over. Remember that trust is not just about integrity. Rather, it is a mutualistic relationship between you and the other person. In organizations, trust becomes a vital currency. Often employers will assign employees with important tasks and responsibilities to develop trust. Employers will also give employees allowance to make mistakes and set them as examples. This relationship will lead to better productivity. It also forms a sense of community.
That is why it is crucial and we should not violate trust. Whether personally or within every organization, trust is something that needs to be built upon, valued, and preserved. It is the one thing that changes everything.